Confirmation

Thank you — your request has been received

We have received your submission and a confirmation has been sent to the email address you provided. Our team at krelvote.com (LLC) normally replies within one business day.

What happens next

  1. We verify the details of your request.
  2. We contact you using the phone number or email address you provided.
  3. We send you a written offer and pre-contract information as required by Law of Ukraine 'On Consumer Protection' No. 3153-IX dated 10.06.2023.

Your consumer rights and complaint procedure

As a consumer you are entitled to clear pre-contract information and to an effective complaint procedure under Law of Ukraine 'On Consumer Protection' No. 3153-IX dated 10.06.2023 and Law of Ukraine 'On Electronic Commerce' No. 675-VIII dated 03.09.2015.

To file a complaint, write to contact@krelvote.com or call +380 666 018 5085. We acknowledge complaints within 3 business days and resolve them within 30 calendar days.

Personal data and cookies

We process personal data on the lawful bases set out in our Privacy Policy, in accordance with Law of Ukraine 'On Personal Data Protection' No. 2297-VI dated 01.06.2010. Cookies and similar tracking technologies are used only with your prior informed consent, except for strictly necessary cookies, under Law of Ukraine 'On Electronic Communications' No. 1089-IX dated 16.12.2020.

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