Terms of Service

1. Provider Identification

krelvote.com, LLC, EDRPOU 61918108, 7 Business Center 'Podil Plaza', 12 Nyzhniy Val St, Kyiv, 04071, Ukraine. Email: contact@krelvote.com. Phone: +380 666 018 5085. We comply with Law of Ukraine 'On Electronic Commerce' No. 675-VIII dated 03.09.2015.

2. Booking, Payment, and Cancellation

Bookings are subject to availability. Prices shown at checkout. Payment via secure providers. Pre-contract information and cancellation rights per Law of Ukraine 'On Consumer Protection' No. 3153-IX dated 10.06.2023.

3. Service, Liability, and Licensing

Intercity passenger transport under Law of Ukraine 'On Road Transport' No. 2344-III dated 05.04.2001. License details displayed where required. Not liable for delays from traffic, weather, or airport rules. Advertising per Law of Ukraine 'On Advertising' No. 270/96-VR dated 03.07.1996.

4. Non-Affiliation

Independent chauffeur service. Not affiliated with, endorsed by, or sponsored by any airport, airline, or transport authority. Airport names used for location only.

5. Privacy and Cookies

Personal data processed per Law of Ukraine 'On Personal Data Protection' No. 2297-VI dated 01.06.2010. See Privacy Policy and Cookie Policy. Cookies require prior informed consent except strictly necessary, per Law of Ukraine 'On Electronic Communications' No. 1089-IX dated 16.12.2020.

6. Consumer Complaints and Disputes

Complaints: contact@krelvote.com. Response within 30 days. Also contact the State Service of Ukraine on Food Safety and Consumer Protection. This is a public offer under Law of Ukraine 'On Consumer Protection' No. 3153-IX dated 10.06.2023.

7. Contacts